COVID-19

Returning to the Magic:

Click here to learn about all of the changes that will be taking place at Walt Disney World Resort.

A message from, Amy Westerman, CMO

Along with Disney, we recognize there is still much uncertainty with respect to the impacts of the COVID-19 pandemic. As with the rest of the world, we are taking things one day at a time. Currently, we are focused on addressing our clients with plans for April. We will evaluate future months in the next few weeks. Until then, we encourage all of our clients to continue following the advice from the government and health officials. Stay home. Enjoy time with your loved ones in the comfort of your home and together we can flatten the curve. The sooner this happens, the sooner we can all get back to life as normal. Let’s all do our part and then we can celebrate together in our beloved parks and cruise line once this is behind us.

As you know, Walt Disney World, Disneyland, Disney Cruise Line, Universal Orlando, and Universal Hollywood have shut down operations out of precaution to protect the safety of all guests. While we realize this is shocking news and we are all dealing with an unprecedented situation, we are certain this decision has been made out of the best interest of all guests.

Our Ears of Experience team is closely monitoring the COVID-19 situation and as you know, the dynamics are rapidly changing. We are working closely with Disney and Universal to determine the logistics surrounding the cancellations and closures and have put this website together to share information as we get it. Please check with your travel advisor for specific information about your reservation.

Please know that Ears of Experience is here to assist you. We hope you and your family remain healthy in the days ahead. If you have any questions, please do not hesitate to reach out to your travel advisor. Thank you for your understanding and patience.

Important Updates:

Click on the destination below to review the terms of service related to COVID-19.

Information about COVID-19

In the News

Questions about travel plans should be directed toward your Mouse Expert. Our team is dedicated to providing the best possible customer service during this unfortunate situation.

Last updated: March 16, 2020 | 5:55 p.m