UPDATE: As of March 18, 2020: Walt Disney Travel Company is making a temporary adjustment to its policy on cancellation fees for vacations at Aulani, a Disney Resort & Spa. The following applies only to leisure package bookings made directly with the Walt Disney Travel Company. For packages cancelled within 30 days, the $200 non-refundable deposit will be waived, or refunded if already paid.
For room-only bookings, Disney will temporarily waive the Disney-imposed fee for cancelling bookings within five days of arrival.
UPDATE: March 22, 2020: Aulani Resort will close beginning 5 p.m. on Tuesday, March 24-Tuesday, March 31.
UPDATE:March 27, 2020 – As a result of this unprecedented pandemic and in line with direction provided by health experts and government officials, Aulani, a Disney Resort & Spa, will remain closed until further notice.
In line with state guidance, in an abundance of caution and in the best interest of our guests and cast members, Aulani Resort will close beginning 5 p.m. on Tuesday, March 24-Tuesday, March 31. This will give your Clients the ability to make necessary travel arrangements or book alternative accommodations.