FAQs

When you contact us, we will find out what you’re looking for in a Disney vacation, including membership in any special groups, budget, dining likes and dislikes, theme park or Disney cruise preferences, and special needs, if any. We then work to create the magical Disney trip you’ll love, at the price you want—no more than booking direct with Disney.

Call us today to plan your magical trip to Disney.

Q) How do we book a vacation with Ears of Experience?
When you contact us, we will find out what you’re looking for in a Disney vacation, including membership in any special groups, budget, dining likes and dislikes, theme park or Disney cruise preferences, and special needs, if any. We then work to create the magical Disney trip you’ll love, at the price you want—no more than booking direct with Disney.(Specials)
Q) We don't even know where to begin in planning our trip to Disney.
Contact us, and we’ll plan the trip for you. All you have to do is tell us what you want and get on the plane-we’ll handle the rest and create a magical Disney vacation. No hassle, no stress.
Q) Why should we book through you?
With over 30 years of experience with Disney vacations, including theme parks, Disney cruises, and adventures, we have experienced firsthand everything we recommend for you. You will receive the lowest price we can find-and if you see a lower price elsewhere for the same Disney vacation package or the package price goes down before you leave, we will adjust our price. Certain restrictions may apply.

In addition, we’re with you every step of the way, and the kid expert helps your kids get the most out of your Disney vacation.

If your services are fee-free, how are you paid?
Our vendors pay us, not our clients. There is never a charge to you for our services if you book your accommodations through us. If you do not need accommodations, we do have a  concierge service that will provide an itinerary, dinner reservations, a texting service, and more-for a reasonable fee.
Q) How much experience do you have with Disney theme parks, adventures, and cruises?
Our team has been visiting Walt Disney World® Resort and Disneyland® Park, as well as taking Disney Cruise Line® trips and Adventures by Disney vacations for over 30 years, with and without children.
Q) We have a child with special needs. Can you help?
Amy Westerman is not only an expert Disney vacation planner, but she also has several special education degrees and an extensive background teaching children with special needs-including children with autism, cerebral palsy, and Down syndrome. She understands the challenges families have when vacationing and is an invaluable help in creating the Disney trip you’ve always wanted. (Special Needs)
Q) Where should we stay during our Disney vacation?
We are happy to make hotel suggestions, and we take into account your traveling party’s likes, dislikes, special needs, and budget. Your trip is the Disney vacation you’ve always dreamed of, so we personalize everything for you.
Q) We already have a place to stay. What can you do for us?
Our concierge service is created just for you. You choose from three levels of service, from a one-time dinner reservation and suggestions for tickets, to text access to us throughout your trip to Disney.
Q) Where should we eat?
Part of the planning process for your Disney vacation package is asking about your family’s eating habits, likes, and dislikes. We will suggest restaurants for you and even make reservations if you like. No hassle, no stress.
Q) Which package is best for us?
We customize every Disney vacation package to the client’s needs. We will learn your wants and needs, and then we will create a package tailored to you and your traveling party.
Q) Do we even need a Disney vacation package?
You can save money, stress, and hassle by booking a package vacation. We will create a package with the hotel, restaurants, and park itineraries that make your trip perfect based off your travel party, likes, and dislikes. Everything is taken care of for you. All you need to do is pack and go to the airport.
Q) Do you offer any Disney vacation specials?
Yes, we do. Please keep an eye on the specials page for current and upcoming Disney specials and discounts. Or contact us.
Q) I have already booked my vacation directly with Disney. Can you still help me?
Absolutely. You will get all of our extra services at no extra cost if you booked within the last 30 days and have not paid in full. Contact us to find out how.
Q) How do we know if we qualify for a Disney hotel discount?
Some Disney hotel discounts are open to everyone, but other discounts are specific to groups such as Florida residents or military families. We always ask whether you belong to those groups to help us find the biggest savings on the price of your Disney vacation.
Q) I am an Annual Pass Holder. Can I book through you?
Absolutely. We have many Annual Pass Holder clients, and they often receive great Disney hotel discounts and other perks. The booking process is the same for pass holders as for anyone else-give us a call to start planning your trip to Disney.
Q) Do you know of any Disney military discounts?
Yes, we do. We stay up-to-date on all the Disney vacation specials and Disney hotel discounts to save you even more money. Contact us to learn more about Disney specials.
Q) What if I find the same vacation for less somewhere else after I've booked with you?
Please let us know where you found the lower Disney vacation special, and we will adjust our price to match it.* We want to make sure you get the extra touches that will make your Disney vacation magical-such as texting us with questions from the park, the special letter and packet of information from the Kid Expert, and the benefit of 30 years of experience with trips to Disney. *Certain restrictions may apply.
Q) What if the price of our Disney vacation goes down before we travel?
We frequently review our clients’ bookings and automatically adjust or apply new discounts to your Disney vacation as they become available and are applicable to your booking.
Q) How do we make a future trip to Disney even more memorable?
Part of the magic of Disney is that there are so many neat little features that are easy to miss while you’re there. No matter how many times you go, you’ll find new things to do and see. We can point you to new restaurants, attractions, and shows you didn’t get to the first time. You’ll see Disney differently every time you’re there.

Call us today to plan your magical trip to Disney.

Like Us on Facebook