Meet the Team

Amy Westerman

Chief Magic Officer

Amy lives the lyrics in Cinderella’s song. “If you keep on believing, the dream you wish will come true.” Her duties now at Ears of Experience extend to all areas but her job is really to foster the positive community that is Ears of Experience. Her primary job now is assisting agents with growing their business and overseeing the overall vision and future of the company. Amy lives in Mount Pleasant, SC with her two teenage daughters.

Amy Holladay

Director of Business Affairs

As Director of Business Affairs, she handles all behind the scenes system operations. Mother to three children living in Mount Pleasant, SC, she has often been described as "Mary Poppins" and it has been suggested that her ability to solve any Ears problem could stem from more than a spoonful of magic but a huge heart and dynamic engagement with each task.

Elizabeth Murphey

Director of Operations

Elizabeth loves to travel and plan events. Two skills that are perfect for helping Ears agents grow. She is the assistant to the Chief Magic Officer and supports our agents in their daily operations of their business. These duties sometimes make her feel like a fairy godmother in need of her magic wand to get it all done but she manages to do it all with energy and positivity. Elizabeth lives in Mount Pleasant, SC with her husband and two kids.

Amy Howard

Director of Guest Relations

A California girl by birth, Amy Howard grew up going to Disneyland. She has been responsible for planning clients Disney World vacations for Ears Of Experience since 2011. In addition, she is educating our agents on the ins and outs of Disney World travel planning. Amy lives in Mount Pleasant, SC with her husband and two teenage kids.

Heather Balbi

Director of Park Planning and Logistics

Heather creates, maintains, and sprinkles "pixie dust" on the park plans and the famous Ears Tips and Tricks. She makes sure our clients and agents always have the most up to date information to maneuver through the parks, enjoy more rides, and avoid long waits. She also works as an EOE outside agent. Heather lives in Lees Summit, MO with her husband.

Sherry Nelson

Invoice Coordinator

Sherry creates magic for the whole Ears family by creating and sending invoices to all of our guests. Her efficiency and attention to detail makes her an invaluable part of the Ears team. She lives in Mount Pleasant, SC with her husband and has two grown sons.

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Welcome to Ears of Experience's site, www.themouseexperts.com. Unlike many other agencies, our focus is only on Disney. We know Disney (Land and Sea) up, down, and sideways, and have been booking Disney travel since 1999. Our personal experience and our clients' experiences will benefit you in planning your trip to the Disney Destination of your choice!

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1-877-806-6873 • info@themouseexperts.com

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