Meet the Team

Amy Westerman

Chief Magic Officer

Amy lives the lyrics in Cinderella’s song. “If you keep on believing, the dream you wish will come true.” Her duties now at Ears of Experience extend to all areas but her job is really to foster the positive community that is Ears of Experience. Her primary job now is assisting agents with growing their business and overseeing the overall vision and future of the company. Amy lives in Mount Pleasant, SC with her two teenage daughters.

Elizabeth Murphey

Director of Operations

She loves to travel and plan events...two skills that are perfect for helping Ears agents grow. Elizabeth supports agents in the daily functions of their business. She sprinkles a little pixie dust and waves her magic wand to get it all done. Elizabeth lives in Mount Pleasant, SC. When she is not in the office, you can find her in the pool or at the beach with her husband and two children.

Amy Howard

Director of Guest Relations

A California girl by birth, Amy Howard grew up going to Disneyland. She has been responsible for planning clients Disney World vacations for Ears Of Experience since 2011. In addition, she is educating our agents on the ins and outs of Disney World travel planning. Amy lives in Mount Pleasant, SC with her husband and two teenage kids.

Heather Balbi

Director of Park Planning and Logistics

Heather creates, maintains, and sprinkles "pixie dust" on the park plans and the famous Ears Tips and Tricks. She makes sure our clients and agents always have the most up to date information to maneuver through the parks, enjoy more rides, and avoid long waits. She also works as an EOE outside agent. Heather lives in Lees Summit, MO with her husband.

Cody Cash

Invoice Coordinator

Cody is half EOE agent and half invoice connoisseur. One of the main features of working with EOE is that we take care of all invoicing for our agents. Cody handles this massive responsibility with a smile. Originally from the small town of Gaffney, SC. "Although I never fulfilled my childhood dream of becoming a Disney animator" he is a cherished member of the EOE team.

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Discover all the Disney destinations with Ears of Experience, one of only a few travel agencies that have been exclusively selected as Authorized Disney Vacation Planners! With Ears of Experience you will also have the added advantage to work with a company that has received Disney’s highest designation as a Platinum Level Earmarked Agency. With Ears of Experience, you will be working with the best of the best to ensure your Disney Vacations are truly magical!

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1-877-806-6873 • info@themouseexperts.com

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